Contact Us
Freshly Baked on day of dispatch
Free UK Delivery Over £35
100% Satisfaction Policy
Free Gift Message
Freshly Baked
Free UK Delivery Over £35
100% Satisfaction Policy
Free Gift Message

🎄 Click here to view Christmas Specials 🎄

FAQS

We freshly bake and dispatch all orders as quickly as possible within 1-2 working days . All TailorBakes are baked fresh on dispatch day and delivered within 24 hours. All orders are fully tracked and you will receive a tracking email, this on occasions can appear in your junk folder.

At TailorBakes we deliver in England, Scotland, Wales.

All TailorBakes are Halal and suitable for vegetarian. We now have a vegan range too.

We bake fresh daily. All orders are baked on the day of dispatch and packaged within 2 hours of transit. This ensures all products remain fresh. Storage conditions: Store in a cool, dry place away from direct sunlight. We reccomend all products are consumed within 3 days of delivery, however be assured our products last 7 days.
All TailorBake parcels will NOT include any invoices. All invoices are electronic.

All TailorBakes are Halal and suitable for vegetarian. We now have a vegan range too.

All TailorBakes are Halal and suitable for vegetarian. We now have a vegan range too.

You can contact us using our contact page or email [email protected]

To amend your order please contact us within 72hours before your order is due to be delivered.

Please send a email urgently with your order number, Full name and new delivery address.

You can enter a nominated delivery date at checkout. This is a free service. Although we have the option available and 97-99% of our order are delivered as requested this service is not guaranteed. We will try our best to dispatch all order prior to the required date or on the day requested, but we do not guarantee delivery on these days.

Firstly we apologise! Please raise the issue using contact us within 24 hours of delivery. Supply all the information and our Customer Care Team will contact you.
You will receive a automatic confirmation of your order within two hours. Our team will bake your order fresh on the day of dispatch and a tracking email will be sent to you.

Confirmations are sent automatically and can on occasions appear in your junk folder. Please check all inboxes prior to contacting us on [email protected]. Our reply may also appear in your junk folder.

Unfortunately no courier company can guarantee 100% next day delivery, but our couriers, as a business, currently have a 96-99.97% success rate. All deliveries are tracked and a card will be left on a failed delivery. Unfortunately, with all the measures we have put in place we are unable to refund late items.

TailorBake brownies will remain fresh for 7 days once delivered. The shelf life can be extended if you refrigerate the brownies. However this may affect the taste. For detailed information click here

TailorBake cookies remain fresh for 7 days once delivered. The shelf life can be extended if refrigerated however this may affect the taste. For detailed information please click here